Privacy Policy

SWIM BUDDIES

swim-buddies.com

Updated On: March 14, 2025

INTRODUCTION

Swim Buddies (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of users (“you,” “your,” or “Users”) who access and use the Swim Buddies website (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our Website and services. By accessing or using the Website, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with these terms, you should discontinue the use of the Website immediately.

INFORMATION WE COLLECT

Swim Buddies collects personal and non-personal information from users to facilitate services and improve user experience. The types of personal information collected include name, email address, phone number, physical address, payment details, and any other information necessary for account creation or transaction processing. We also collect user-generated content such as messages, reviews, and inquiries submitted through the Website. Additionally, transaction details related to bookings, payments, and completed services are collected for processing and record-keeping purposes. We automatically collect technical data such as IP addresses, device type, browser type, and Website usage analytics to optimize platform performance and security. If a user grants permission, Swim Buddies may collect location data to enhance functionality and improve service offerings.

USE OF COLLECTED INFORMATION

Swim Buddies uses collected information to facilitate bookings, process payment transactions between clients and service providers, and provide customer support. This information is also used to enhance Website functionality, improve user experience, and ensure compliance with applicable legal and regulatory obligations. Additionally, collected data is used to monitor activity on the Website to detect and prevent fraudulent, unauthorized, or unlawful activities. Swim Buddies may use the collected information to communicate with users regarding their accounts, transactions, and service updates. This includes sending booking confirmations, payment receipts, account-related notices, and policy updates. Information may also be used to personalize user experience, recommend relevant services, and respond to inquiries or feedback.

Swim Buddies does not use personal information for unsolicited marketing purposes without obtaining explicit user consent. If consent is granted, users may receive promotional offers, newsletters, or targeted advertising based on their preferences and interactions with the Website. Users retain the right to opt out of marketing communications at any time through their account settings or by following the unsubscribe instructions provided in emails.

DISCLOSURE OF PERSONAL INFORMATION

Swim Buddies does not sell personal information to third parties. However, we may disclose personal information as necessary to facilitate platform operations, process transactions, and fulfill user service requests. Personal information may be shared with clients and service providers to enable bookings, payments, and direct communication required for the successful delivery of swim instruction services.

Swim Buddies may share personal data with third-party service providers who assist in the operation of the platform, including but not limited to payment processors such as Stripe, website hosting providers such as Professional Hosting, and website developers engaged for technical support and platform improvements. These third-party providers are contractually obligated to handle user data securely and in compliance with applicable privacy laws.

Swim Buddies may disclose personal information when required by law, regulation, legal process, or court order to comply with applicable legal obligations or to respond to lawful government or regulatory authority requests. Additionally, disclosure may occur when necessary to enforce our Terms of Service, investigate fraud, protect the security or integrity of the platform, or safeguard the rights, property, or personal safety of Swim Buddies, its users, or the public. In the event of a corporate transaction, such as a merger, acquisition, restructuring, or asset sale, user data may be transferred as part of the transaction. In such instances, users will be notified if their personal information is subject to a new privacy policy or if any material changes occur in the handling of their data.

USE OF COOKIES AND TRACKING TECHNOLOGIES

Swim Buddies uses cookies and similar tracking technologies to enhance user experience and analyze website performance. Cookies are small text files that are placed on a user’s device to collect and store information about their interactions with the Website. These cookies help us recognize returning users, remember user preferences, and optimize Website functionality. We may use session cookies, which expire after a user leaves the Website, and persistent cookies, which remain on a user’s device until deleted. Users may adjust browser settings to refuse or delete cookies; however, doing so may impact the Website’s functionality and user experience.

DATA SECURITY AND RETENTION

Swim Buddies employs industry-standard security measures to safeguard user information from unauthorized access, modification, disclosure, or destruction. These measures include encryption, access control, and secure data storage. Despite our efforts, no method of transmission or storage is entirely secure, and we cannot guarantee absolute protection. Personal data is retained for as long as necessary to fulfill service obligations and comply with legal requirements. Users may request the deletion of their data by contacting Swim Buddies. However, certain legal or operational obligations may require the retention of some information beyond a user’s request for deletion.

USER RIGHTS AND CHOICES

Depending on their jurisdiction, users may have rights regarding their personal information, including the right to access, update, correct, or delete their data. Users may also request restrictions on the processing of their personal information or object to its use in specific circumstances. Users can opt out of marketing communications by following the unsubscribe instructions in promotional emails. To exercise these rights, users may contact Swim Buddies at the provided contact details.

THIRD-PARTY SERVICES

Swim Buddies integrates with third-party service providers to support payment processing, hosting, and platform development. These third-party providers include Stripe for payment processing, Professional Hosting for website hosting, and website developers for technical maintenance and improvements. While Swim Buddies takes reasonable measures to ensure that third parties adhere to privacy standards, we are not responsible for their privacy practices. Users should review the privacy policies of these third parties before engaging with their services.

CHILDREN’S PRIVACY

Swim Buddies is intended for users who are at least eighteen (18) years old. We do not knowingly collect personal information from children under the age of eighteen (18). If it is discovered that personal information has been provided by a minor without verified parental consent, Swim Buddies will take appropriate steps to delete such information from its records.

CHANGES TO THIS PRIVACY POLICY

Swim Buddies reserves the right to modify this Privacy Policy at any time. Changes will be reflected in an updated version of the policy posted on the Website with a revised effective date. In cases of significant changes, users will be notified through the Website or via email. Continued use of the Website after such updates constitutes acceptance of the modified policy.

CONTACT INFORMATION

For any questions or concerns regarding this Privacy Policy, or to exercise any applicable rights, please contact Swim Buddies at

Email: contactswimbuddies@gmail.com

COOKIE	DOMAIN	TYPE	CADUCITY	DESCRIPTION
AEC	.google.com	Technique	6 months	They are responsible for verifying that the requests made during a browsing session come from the user and not from other sites
wfwaf-authcookie-bec	swim-buddies.com	Functional	1 day	This cookie is used by the Wordfence firewall to perform a capability check of the current user before WordPress has been loaded.
wordpress_logged_in_	swim-buddies.com	Technique	Session	Used to identify the logged-in user
wordpress_sec_	swim-buddies.com	Technique	15 days	Used as a key to control a user’s access to the WordPress service
wordpress_test_cookie	swim-buddies.com	Technique	Session	Strictly necessary which is used for the WordPress content manager to check if the browser has cookies enabled.
wp-settings-2	swim-buddies.com	Technique	1 year	Used by WordPress to customize the User Interface
wp-settings-time-2	swim-buddies.com	Technique	1 year	Used by WordPress to customize the User Interface

COOKIE	DOMAIN	TYPE	CADUCITY	DESCRIPTION
SAPISID	.google.com	Analytics	2 years	Cookie used to collect information about visitors’ use of the website
SID	.google.com	Analytics	2 years	Cookie that collects information for the Google search engine
SIDCC	.google.com	Analytics	1 year	Collects information about visitors’ use of the website
__Secure-ENID	.google.com	Analytics	1 year	Google allows you to customize how ads are seen outside of Google or store information about your preferred language when displaying search results

COOKIE	DOMAIN	TYPE	CADUCITY	DESCRIPTION
ADS_VISITOR_ID	.google.com	Advertising	6 months	Used to identify users served advertisements.
APISID	.google.com	Advertising	2 years	Measure ad performance and provide recommendations
HSID	.google.com	Advertising	2 years	Measure ad performance and provide recommendations
NID	.google.com	Advertising	6 months	Used to show Google ads on Google services to users who aren’t signed in
OTZ	www.google.com	Advertising	1 month	It allows you to optimize and personalize the ads displayed when browsing. It is used to analyze traffic patterns to the web, duration of the browser session. It’s related to the Google Ads personalized advertising system
SEARCH_SAMESITE	.google.com	Advertising	6 months	Anonymous information is used to measure ad performance and provide product recommendations based on statistical data. The goal is to mitigate the risk of cross-origin information leakage. It also provides some protection against cross-site request forgery attacks
SSID	.google.com	Advertising	2 years	Measure ad performance and provide recommendations
__Secure-1PAPISID	.google.com	Advertising	2 years	Measure ad performance and provide recommendations
__Secure-1PSID	.google.com	Advertising	2 years	Measure ad performance and provide recommendations
__Secure-1PSIDCC	.google.com	Advertising	2 years	Cookie used to measure ad performance and provide recommendations
__Secure-1PSIDTS	.google.com	Advertising	2 years	Cookie used to deliver the most relevant advertisements to users and their interests
__Secure-3PAPISID	.google.com	Advertising	2 years	This cookie is used to deliver advertisements that are more relevant to users and their interests
__Secure-3PSID	.google.com	Advertising	2 years	Cookie used to deliver the most relevant advertisements to users and their interests
__Secure-3PSIDCC	.google.com	Advertising	2 years	Measure ad performance and provide recommendations
__Secure-3PSIDTS	.google.com	Advertising	2 years	Cookie used to deliver the most relevant advertisements to users and their interests
sbjs_current	.swim-buddies.com	Performance	6 months	The purpose of this cookie is to store information about the current visitor session, such as the source of the traffic, the landing page, and the time of the visit.
sbjs_current_add	.swim-buddies.com	Performance	6 months	This cookie is used to store information about the version of the Sourcebuster JS library that is being used on the website. This information is used to ensure that any updates or changes to the library are properly applied to the website.
sbjs_first	.swim-buddies.com	Performance	3 months	This cookie is to identify the source of a visit and store user action information about it in a cookies. This is a analytic and behavioural cookie used for improving the visitor experience on the website.
sbjs_first_add	.swim-buddies.com	Performance	6 months	This cookie is used to store information about the visitor's first visit to the website, such as the source of the traffic and the landing page.
sbjs_migrations	.swim-buddies.com	Performance	6 months	This cookie is used to store additional information about the current visitor session, such as the visitor's IP address, browser type, and device type..
sbjs_session	.swim-buddies.com	Performance	30 minutes	This cookie is used to store information about the visitor's current session, such as the source of the traffic, the landing page, and the time of the visit.
sbjs_udata	.swim-buddies.com	Performance	6 months	This cookie is used to store information about the visitor's current session, such as the source of the traffic, the landing page, and the time of the visit.
tk_ai	swim-buddies.com	Performance	5 years	JetPack sets this cookie to store a randomly-generated anonymous ID which is used only within the admin area and for general analytics tracking.

Privacy Policy

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