Cancellation Policy

For various reasons, clients may need to cancel their booked swim classes. If you find yourself in this situation, you can cancel your class through your Swim Buddies profile. Clients can cancel a class up to 48 hrs without charge. If booked classes are canceled within 48hrs of class start time, you will be charged for 100% of the class.

Swim Instructors that show a pattern of late arrivals or no shows may be removed from the platform. Swim Buddies Instructors or Clients with a pattern of cancellations may be removed from the site. Even if discount codes are used, Swim Buddies reserves the right to collect 10% of the original swim class rate from each side of the transaction.